1 . Orders will not be accepted without a dated signed confirmation.

2 . All Decorative designs will be positioned in the centre of the glass unless otherwise stated on order.

3 . All fanlight designs are priced for up to 600mm in length. Longer glass may incur an extra charge for extra decorative work. Receive a quote first to avoid any unexpected charges.

4 . All quotes given are rough estimates and could differ from final price to around 20% either way. It is advisable to include a contingency in your quote to your customer.

5 . If colours are not stated on order with exact colour codes/names, Leadbitter Glass will decide colours to suit design. If the customer is not satisfied with the finished colours, the customer must pay for any remakes in full.

6 . All mistakes on ordering must be paid for in full, if production has commenced.

7 . All goods ordered & completed remain the property of Leadbitter Glass until paid for in full.

8 . Rush orders e.g glass required within a few days may incur a stock delivery charge which Leadbitter Glass will charge if necessary.

9 . Once the glass has been delivered, the glass is deemed acceptable and should be paid for in full.

10 . All orders should be paid for in full prior to manufacture unless agreed otherwise.

11 . All sealed units will be manufactured with silver spacer bar unless stated otherwise on order.

12 . All orders must contain order date, required by date, design name / code, glass and spacer size and type, design colours and the signature of the person ordering the glass.

13 . All leaded panels will be manufactured using oval lead & transparent plain film unless stated otherwise on order.

14 . Designs not in the Leadbitter Glass brochure may incur a charge for design work undertaken, so it would be wise to ask for a quote before ordering.

15 . A charge will be made for visiting one of your customers homes or work place to discuss orders, so receive a quote before to avoid unexpected charges.

16 . Leadbitter Glass opening hours are Monday to Friday 9 a.m to 5 p.m. A 24 hr answering machine will be in use to receive faxes and messages out of hours.

17 . All designs from the Leadbitter Glass brochure are owned by Leadbitter Glass and are only available as a finished product by Leadbitter Glass. Legal action will be taken against companies or individuals ordering or manufacturing any of these designs without Leadbitter Glass permission.

18 . Small bubbles will be deemed acceptable in all bevelled panels.

19 . All brochures remain the property of Leadbitter Glass and will be re-acquired if necessary.

20 . Leadbitter Glass cannot guarantee an exact match in design or colour to previous jobs added to at different manufacturing times.

21 . Leadwork can be produced on some patterned glass but will incur an extra charge.

22 . Designs from this website are priced for the following sizes as follows. All fanlights upto 600mm in length and under 0.3 sq.metre. Door designs are priced up to 0.6sq.metre. Please receive a quote on any glass larger than these guidelines.

23 . Responsibility of not requesting toughened glass where it should legally be, lies with the purchaser that orders the glass and not with Leadbitter Glass.

24 . All orders will be produced as viewed from outside unless stated otherwise on order.

25 . All glass used on orders will be clear unless stated otherwise on order.

26 . In the case of remakes deemed to be the fault of Leadbitter Glass, we will require the glass to be delivered back to Leadbitter Glass for repair or surveying. We will require the original panel to be returned to us before any replacements are made. The reason for this is the high material costs in the manufacture of decorative glass. Leadbitter Glass will not pay any fitting costs in the event of a remake being required

27 . Colours chosen from swatches and/or previous work completed may differ to original colours. This is due to the manufacturers batch variations and we cannot guarantee an exact likeness on orders placed at different times

28 . The colour of lead can vary from batch to batch so Leadbitter Glass does not guarantee that one glass panel will have the exact same colour of lead as another panel in the same job. The manufacturing process of all colours of lead such as antique can produce a varying colour from time to time and we cannot do anything about this so this is classed as standard practice.